All you need to do is go to settings and change the e-mail attachment settings from advanced to basic.
Also another reason it might not work is if the file is more than 25mb.
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We are all updated at school however some students with personal computers were having issues and asking. I had enough of them to come and ask I thought I would make the video. So far its been helpful.
The core problem is an old version of the Adobe Flash Player. If you update to the newest version this problem should go away.
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